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Upon contacting Stella Moving & Delivery, a moving consultant will help you to determine the size of the truck needed, the best logistics, equipment and pricing. The cost to make a local/intrastate move may be based on the time it takes to load and deliver, or by the weight of your load.
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While your Stella Moving & Delivery representative will determine the most economical type of pricing for your local move, you can be assured that all furniture will be prepared for the move with the greatest care using quilted moving pads, and paper/stretch wrapping on all upholstered furniture.
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Based on the actual time it takes to move your furniture and boxes from one home to another, including travel time from the movers’ facility to the first home, and back at the end of the day. The hourly rate is based on the appropriate crew size needed to efficiently complete the move (number of movers and trucks). If more than one day is needed to complete the move, travel time is added for each additional day of service.
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Based on the actual weight of your furniture and boxes, and the distance to your new home. When the move is over 100 miles, weight based moving is the standard. The actual weight is determined by weighing the truck before and after your things have been loaded onto it. The difference between these two weights will be your shipping weight.
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Once you book your move with Stella Moving & Delivery, you will be introduced to an internal customer support person who will be available to assist you throughout your move. Your customer service person will call you to introduce themselves. You will also be given an after hours contact information and e-mail addresses so you can always contact us. Communication and attention to all details enables us to provide you with the elite service you should expect and deserve. Your internal customer support person will call you the day prior to your move to confirm crew arrival time and answer any questions that you many have. All details will be reviewed with you at this time.
A successful relocation requires a commitment to the process from both mover and customer alike. It is important to be present on the days of packing, loading and delivery. All small things that fit into boxes need to be packed before the start of the move. You may choose to do your own packing, or have the movers pack for you. The cost for movers to pack is on a per-box basis (a combination of material and labor).
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Stella Moving & Delivery is experienced at professionally securing and packing valuable and delicate items. We strongly recommend that if your company’s move policy or your budget allows, that a professional mover pack your items. Our skilled crews do a professional job of getting your household goods ready for moving.
The pack and load crew assigned to your move will provide boxes and will often have more than one packer at your home during the packing.